The Setup Polo
The bee and the breakout, raised in 3D puff embroidery so it keeps its shape through the wash. Gold-and-black tipping at the collar and sleeve.
Colorway White / Gold / Black Fabric 240gsm cotton pique Fit Classic — true to size Chest mark Puff-embroidered bee and arrow Exchange Policy
Honey Drip Network Apparel — Aristotle Signals and Learning LLC, DBA Honey Drip Network
Before you publish: anything in [brackets] needs your real details. Notes for you are at the bottom.
All sales are final — exchanges only
We don't offer refunds on apparel. Every piece is part of a limited run, and once it's gone we don't restock. What we do offer is a size exchange, so you can get the fit right.
Please check the size guide before you order.
The window
You have [30] days from the delivery date to request an exchange.
Condition requirements
Items must be unworn, unwashed, free of odor (cologne, smoke, detergent), and returned with all original tags attached. We inspect every item that comes back. Anything worn, washed, altered, or missing tags will be shipped back to you and no exchange issued.
How to start an exchange
Email apparel@honeydripnetwork.com with your order number and the size you need. We'll send an authorization number to include in the box. Items sent back without authorization may be delayed or refused.
Sizes and availability
Exchanges are subject to stock. Runs are limited to 150 units per style and we don't restock, so your size may sell out before your package reaches us. If it does, you'll get store credit for the full amount you paid, good for [12] months on anything we release.
You can exchange for a different size in the same style. [We don't exchange across styles.]
Who pays for shipping
- Our error — wrong item, wrong size sent, or a defect: we cover shipping both ways.
- Wrong size ordered, or it doesn't fit: you cover shipping back to us, and we cover shipping the replacement out to you. Original shipping charges aren't credited.
Damaged or defective items
Send photos of the item and the packaging to apparel@honeydripnetwork.com within [7] days of delivery. We'll replace it at our cost. If that piece is sold out in your size, you'll get store credit for the full amount.
Cancellations
Email us as soon as possible. Orders that haven't shipped yet can be cancelled and refunded in full. Once an order ships, it falls under this exchange policy.
Contact
Email: apparel@honeydripnetwork.com Response time: within [1–2] business days Return address: 3015 R.N. Martin St, East Point, GA 30344
Last updated: [date you publish]
Notes for you before this goes live
What I built in
- Store credit as the backstop. Exchange-only only works if there's an answer for "my size is sold out." Without it, a customer with a 3XL — where you have 10 units — has no path at all, and that's the person most likely to file a chargeback. Credit keeps the money with you and keeps the customer whole.
- Cancellations before shipping still get refunded. Card processors expect this, and refusing to refund an order you haven't shipped is the fastest way to lose a dispute. Tell me if you want it removed anyway.
- Defects are always covered. Keep this. "No refunds" never applies to a product that arrived broken, and trying to apply it there is what turns one unhappy buyer into a public complaint.
Shipping Policy
Honey Drip Network Apparel — Aristotle Signals and Learning LLC, DBA Honey Drip Network
Before you publish: anything in [brackets] needs your real details. Notes for you are at the bottom.
Where we ship from
All orders ship from our fulfillment address in East Point, Georgia.
Processing time
Orders are packed and shipped within [2–3] business days. Orders placed on weekends or holidays begin processing the next business day. During a drop release, allow up to [5] business days for your order to leave us.
Shipping options and cost
Shipping is calculated at checkout. You'll see the available methods with live rates and delivery estimates for your address before you pay, and you choose the one you want. Faster methods cost more.
Typical options:
Method Estimated transit Cost Standard [3–7] business days calculated at checkout Expedited [2–3] business days calculated at checkout Overnight / Express [1–2] business days calculated at checkout [Standard shipping is free on US orders over $150.]
Rates come from the carrier based on your address, package weight, and the speed you pick. Puerto Rico and international orders take longer than the mainland estimates above.
Transit times are carrier estimates, not guarantees, and they start once the package is picked up — not when you place the order. Expedited and overnight service buys faster transit, not faster processing: your order still needs [2–3] business days to be packed before the clock starts.
Weather and customs delays are outside our control and aren't refundable, including on expedited orders.
Tracking
You'll get a confirmation email at purchase and a tracking number as soon as your label is scanned. If tracking hasn't moved in [7] business days, email us and we'll open a trace with the carrier.
Customs, duties, and taxes
International orders may be charged import duties, taxes, or brokerage fees on arrival. These are set by your country, not by us, and are the buyer's responsibility. We can't estimate them in advance, and we don't refund them if a package is refused.
Address accuracy
We ship to the address entered at checkout. If a package comes back to us as undeliverable, we'll reship once you cover the second shipping charge. Email us within [24] hours of ordering if you need to correct an address — once a label is created we can't change it.
Lost, stolen, or damaged in transit
If tracking shows delivered but the package isn't there, check with your household and neighbors first, then email us within [7] days. We'll help you file a carrier claim. Packages marked delivered by the carrier aren't automatically replaced, though we'll work with you to resolve it.
If your order arrives damaged, send photos of the item and the packaging within [7] days of delivery and we'll replace it at our cost.
Contact
Email: apparel@honeydripnetwork.com Response time: within [1–2] business days
Last updated: [date you publish]
Notes for you before this goes live
Fill in
- Which carrier and which service levels you're turning on in Wix, and whether you keep free standard shipping over $150
- Whether free shipping over $150 stays, given only the polos come close to that price
Decide
- Delivered-but-missing packages. I wrote this so you aren't automatically on the hook. Some brands replace them anyway for goodwill. Pick your stance before it happens, not during an angry DM.
- Pre-orders. If the crewneck launches as a pre-order, add a line here with its expected ship date. Pre-order timing is the single most common source of shipping complaints.
